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Product Info.

Writing Instruments

Pen Refills & Color Chart   |   Imprinting Information   |   Production & Shipping   |   Other information

Production & Shipping


PRODUCTION:

  1. Blank Product: With sufficient inventory, ship within 48 hours. EQP on all blank products.
  2. Regular Orders: 5-10 working days upon paper proof or spec-sample approval.
  3. Rush Orders: Must be confirmed with our customer service. 1-3 working days rush order charge please add $50.00(v).
  4. Over / Under Runs: We reserve the right to ship any order over / under by 5%.

SHIPPING:

  1. Transit time is not included in production time.
  2. Shipping Methods: Orders will ship via FedEx or UPS ground unless otherwise specified. You may also use your own shipping account, if you please.
  3. Shipping Handling Charge: $5.00(v) will be added per carton.
  4. Drop / Split Shipment Charge: $5.00(v) per address. Please submit quantity per address in purchase order.
  5. International Shipment: Please provide commercial invoice with declared value and UPS or FedEX account for duties, taxes, entry fee and freight billing purpose. $25.00(v) handling fee and $40.00(v) for wire transfer fee.
  6. Post Office shipment: $15.00 (v) per carton will be added.

PRICE AND TERMS:

  1. All prices are F.O.B. Chino, California, Alfa Instruments' warehouse.
  2. Net 30 days term are only available to customers with prior credit approval. Payment not received by the due date are subject to interests per month. Late payment charge: 1.5% after 30 days, 2.5% after 45 days and 3% after 60 days. All 90 days past due invoice will be submitted to a collection company.
  3. All first orders may require a 100% deposit to run order.
  4. All less than minimum orders will be subject to a $50.00 (v) charge.
  5. All prices are subject to charge without notice.
  6. All prices are in accordance with this catalog , we are not liable for any incorrect, published prices elsewhere.
  7. All payments must be made by check in U.S.A. FUNDS. There is a $30.00 charge for each returned check.
  8. Co-Op Pricing: Please call factory for Co-Op Pricing.
  9. Pre-pay orders by credit cards are accepted with no fee. Add 3% when paying with credit card after the term's due date.

WARRANTY:

All merchandise shipped out of the United States is not covered by warranty.

RETURNS:

Must be authorized by Alfa. Any defective merchandise must be reported to us within 10 working days from receipt of merchandise. We reserve the rights to repair / replace only the quantity of merchandise returned to us.

NOTES:

  1. Wood Products: All natural woods, colors, grains and stains may vary.
  2. Brass ballpoint pens can be made into matching mechanical pencils, please add $1.25(v) per unit base on the ballpoint style of your choice and allowed 10-15 working days for production .

TRADEMARKS

All logos in this catalog are for demonstrative purpose only. Imprints, logos or trademarks displayed on products in this catalog are solely for the purpose of showing imprinting capabilities on these products. They are not intended to reflect or imply endorsement of the products by the companies. The imprints represented and are not available for sale to anyone other than the parties expressly authorized by the owner of such designs. Lungsal does not endorse any goods, services, companies, manufactures or their agents and representatives.

Visa and Mastercard Accepted!    

No extra fees for pre-pay customers/orders. For payments by credit card after the term days, please add 3% to cover fees. All credit card transaction must have an authorize signature, matching billing address and 3 digits security code. A credit card authorization form will be faxed after the order is received.

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